Privacy Policy
Last updated: 25 July 2026
This Privacy Policy explains how Total Flow Systems (“we”, “us”, “our”) collects, uses, and protects your information when you use our website and our automation and integration services (the “Services”). We are based in Leeds, West Yorkshire, England, United Kingdom. If you have any questions, contact us at enquiries@total-flow-systems.com.
Who We Are — Total Flow Systems provides workflow automation and system integration services, including building and running automated processes that connect third-party platforms (such as LinkedIn and other tools) on behalf of our clients.
Information We Collect — We may collect and process the following: information you provide directly — your name, email address, business details, and any information you submit through forms, sign-ups, or when you contact us; account and integration data — information required to connect and operate the third-party services you authorise us to use on your behalf (for example, account identifiers and authentication tokens). We do not store your third-party passwords; content processed by our Services — data that passes through the automated workflows we operate for you, only for the purpose of delivering the Service; technical data — IP address, browser type, device information, and usage data collected automatically via cookies and similar technologies.
How We Use Your Information — We use your information to provide, operate, and maintain our Services; connect to and automate the third-party platforms you authorise; respond to your enquiries and provide customer support; improve and develop our website and Services; send you service-related updates and, where you have opted in, marketing communications; and comply with our legal obligations.
Legal Basis for Processing — Where applicable law (such as the UK GDPR) applies, we process your data on the basis of: your consent; the performance of a contract with you; our legitimate interests in operating and improving our Services; and compliance with legal obligations.
Third-Party Services — Our Services integrate with third-party platforms, which may include LinkedIn and other tools you authorise. When we connect to these platforms on your behalf, data may be shared with them as necessary to perform the requested automation. Your use of those platforms is also governed by their own privacy policies. We only share the minimum data required to operate the Services and never sell your personal data.
Cookies — Our website uses cookies and similar technologies to make the site work, understand how it is used, and improve your experience. You can control or disable cookies through your browser settings, though some parts of the site may not function properly without them.
Data Storage and Security — We store your data securely and apply appropriate technical and organisational measures to protect it against unauthorised access, loss, or misuse. We retain personal data only for as long as necessary to provide the Services or as required by law, after which it is deleted or anonymised.
Your Rights — Depending on your location, you may have the right to access the personal data we hold about you; request correction of inaccurate data; request deletion of your data; object to or restrict certain processing; withdraw consent at any time; and request a copy of your data in a portable format. To exercise any of these rights, contact us at enquiries@total-flow-systems.com. You also have the right to complain to the UK Information Commissioner’s Office (ICO).
International Data Transfers — Some of the third-party platforms we use may process data outside the United Kingdom. Where this happens, we take steps to ensure your data is protected in line with applicable data protection laws.
Children’s Privacy — Our Services are not intended for individuals under the age of 16, and we do not knowingly collect data from children.
Changes to This Policy — We may update this Privacy Policy from time to time. When we do, we will revise the “Last updated” date at the top of this page. We encourage you to review this policy periodically.
Contact Us — If you have any questions about this Privacy Policy or how we handle your data, contact us at: Total Flow Systems. Email: enquiries@total-flow-systems.com